Category Archives: Knowledge Base
Using Add-on Domains
If you have your own domain (eg. .COM, .NET, .CO.CC, etc…) you can easily use it with our service to build your site under your own domain through Add-on Domains which essentially allows you to run more than one site under an account.
How to take and restore file backups
Creating a Backup
Assuming you have setup an FTP client, the best way to create a file backup is to download the contents of your HTDOCS folder(s) into a safe location.
How to manage files via File Manager
Using the File Manager also known as Online File Manager via your control panel is very easy to do and requires only logging into your VistaPanel.
How to manage files via FTP
To use FTP to manage files you will need three key pieces of information…
- Your Username (eg. user_123456)
- Your Password
- Your FTP Host/Server name (eg. ftp.example.com)
How to change files and folders permissions?
All popular FTP clients have options for changing the permissions of files and folders.
This option can be usually found in the popup menu after clicking with the right mouse button on files / folders.
You should check the manual for your FTP client for more information.
